Privacy Policy

Effective Date: 01 December 2025

Golden Farms (“we,” “our,” “us”) is committed to protecting your privacy and handling your personal data responsibly in compliance with applicable Lebanese law (Law 81/2018) and good practice.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services (collectively, the “Services”).

  1. Information We Collect

We may collect the following information when you interact with our Services:

  • Personal Information: Name, email address, phone number, delivery address or location (if ordering/distribution), company name (if business client), or other details you submit via our website contact or order forms.
  • Order & Transaction Information: Details of orders placed, items ordered, delivery instructions, payment method (if applicable), and other related data.
  • Technical / Usage Information: IP address, browser type, device information, usage data (pages visited, time, interactions), cookies and similar tracking technologies, for analytics and website performance.
  1. How We Use Your Information

We use the collected information to:

  • Process and fulfil orders or service requests (e.g. egg orders, distribution services) and deliveries.
  • Respond to inquiries, contact requests, or customer service communications.
  • Improve and maintain our website and services (e.g. performance, user experience, analytics).
  • Communicate with you regarding your orders or account (e.g. order confirmation, updates, delivery scheduling).
  • Comply with legal obligations, and ensure security, fraud prevention, and data integrity.
  1. Sharing & Disclosure of Information

We will not sell, rent, or trade your personal data. We may share information only in the following cases:

  • Service Providers & Processors: Third-party service providers (e.g. logistics/delivery partners, payment processors, IT/hosting providers) assisting us in delivering our services — under contractual confidentiality obligations.
  • Legal & Regulatory Requirements: Where required by law, regulation, or court order.
  • Business Transfers: In the event of a merger, sale, reorganization, or transfer of business assets — provided confidentiality is maintained.
  1. Data Retention

We retain personal data only as long as necessary to fulfil the purposes stated above, or as required by law or regulatory obligations.

  1. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze usage and traffic, and support website functionality. You may configure your browser to disable cookies, but this may affect website performance or certain features.

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or misuse.

  1. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or update of inaccurate or incomplete data.
  • Request deletion of your personal data when no longer needed or at your discretion (subject to legal/contractual retention obligations).
  • Object to certain processing (e.g. marketing, profiling) where applicable.

To exercise your rights, please contact us at the address below.

  1. International Data Transfers

If any processing or storage of data occurs outside Lebanon, we will ensure compliance with applicable legal and regulatory safeguards to protect your data.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated “Effective Date.”

  1. Contact Us

For any questions or requests related to this Privacy Policy, please contact:
Golden Farms
Lebanon
Email: info@goldenfarmslb.com
Phone: +961 71 964 292